Your Information, Handled With Care

This page explains how we use information shared with Broad Peak Expedition PK.

Your Privacy

How We Handle Your Information

This policy applies to information submitted through our website and direct communications with our team.

A Simple Commitment

We respect the information you share with us and aim to handle it responsibly while helping you plan your journey through northern Pakistan.

Broad Peak Expedition PKPRIVACY & DATA PROTECTION

What personal information does Broad Peak Expedition PK collect?

We may collect personal information that you voluntarily provide when you contact us, submit an inquiry, request information, or make arrangements for a tour, trek, or expedition. This may include your full name, email address, phone or WhatsApp number, country or nationality, travel dates, number of travellers, preferred tour or expedition, travel preferences, requirements, and any other information you choose to provide. We only request information that is reasonably necessary to communicate with you and provide or arrange our services.

Information collected automatically

When you visit our website, certain technical information may be collected automatically by your browser, hosting provider, or analytics services. This may include your IP address, browser type and version, device type, operating system, pages visited, referring website, date and time of access, and general website usage information. This information may be used in an aggregated or statistical form to understand website performance, improve our services, and maintain website security.

How does Broad Peak Expedition PK use your information?

We may use the information we collect to respond to inquiries, communicate with you regarding your travel plans, prepare customized tour, trekking, or expedition proposals, arrange requested travel services, confirm and manage bookings, provide information about our destinations and services, improve our website and customer experience, maintain website security, prevent misuse, and comply with applicable legal or regulatory requirements.

Will Broad Peak Expedition PK share your personal information?

We do not sell or rent your personal information to third parties. We may share limited information when reasonably necessary to provide the services you request. Depending on your itinerary, relevant information may be shared with trusted accommodation providers, transportation operators, local guides, trekking staff, permit or expedition support services, and other operational partners required to arrange your specific journey.

Legal and safety requirements

We may disclose personal information when we believe it is reasonably necessary to comply with applicable laws, regulations, or legal processes; respond to lawful government or regulatory requests; protect the rights, property, or safety of Broad Peak Expedition PK, our customers, staff, or others; or investigate fraud, misuse, security incidents, or other unlawful activity.

Information shared with your consent

Where appropriate, we may request your consent before sharing your personal information for purposes outside the normal provision of our services. We aim to provide clear information about how your data will be used whenever consent is required.

WhatsApp and third-party services

Our website may provide links or buttons that allow you to contact us through WhatsApp or access other third-party websites and services. When you use a third-party service, your interaction may also be subject to that service’s own privacy policy and terms. Broad Peak Expedition PK does not control the privacy practices, security, or content of third-party services.

Contact and inquiry forms

Information submitted through our website contact or inquiry forms may be used to respond to your request and communicate with you regarding the services or travel arrangements you are interested in. Please avoid submitting sensitive personal information through general inquiry forms unless it is specifically requested and necessary for your travel arrangements.

How do we protect your information?

We take reasonable administrative and technical measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no website, online transmission, or electronic storage system can be guaranteed to be completely secure, and we cannot guarantee absolute security of information transmitted through the internet.

How long do we keep your information?

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, managing travel arrangements, maintaining business records, resolving disputes, and complying with applicable legal obligations. The retention period may vary depending on the type of information and the purpose for which it was collected.

Your privacy rights

Depending on applicable law, you may have rights regarding your personal information, including requesting access to information we hold about you, requesting correction of inaccurate information, requesting deletion where legally applicable, asking questions about how your information is used, and withdrawing consent where processing is based on consent. To make a privacy-related request, please contact us using the details provided on our Contact page.

Third-party websites

Our website may contain links to external websites, platforms, or services. These third-party websites operate independently from Broad Peak Expedition PK and are not governed by this Privacy Policy. We are not responsible for the privacy practices, security, content, or policies of third-party websites. We encourage visitors to review the privacy policy of each external website they choose to visit.

Cookies and website technologies

Our website or third-party services used on the website may use cookies or similar technologies to improve functionality, understand website usage, maintain security, or provide a better browsing experience. You can generally manage or disable cookies through your browser settings, although disabling certain cookies may affect some website functionality.

Can children use our website?

Our website and travel services are not specifically directed toward children. We do not knowingly collect personal information from children where such collection is prohibited by applicable law. If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.

International travellers

Broad Peak Expedition PK welcomes travellers from different countries. If you contact us from outside Pakistan, your information may be processed in Pakistan or in another location where our service providers operate. By submitting information to us, you acknowledge that your information may be processed as necessary to respond to your inquiry and arrange the services you request, subject to applicable law.

Changes to this Privacy Policy

Broad Peak Expedition PK may update this Privacy Policy from time to time to reflect changes in our services, website, technology, or applicable legal requirements. When significant changes are made, we may update the effective date or provide an appropriate notice on our website. We encourage you to review this Privacy Policy periodically to remain informed about how we handle personal information.

Questions or concerns

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact Broad Peak Expedition PK through the email address, WhatsApp number, or inquiry form provided on our Contact page. We will make reasonable efforts to review and respond to privacy-related inquiries in a timely manner.

Questions About Your Privacy?

If you have any questions about how your information is handled, our team is happy to help.